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FAQ - Frequently Asked Questions
Contact Questions | Ask | Answer |
| | Can I call you, or you can call me? | Unfortunately not. We have chosen to serve our customers by e-mail 07:00 to 22:00 instead to only have phone support during the day. Moreover, the advantage of all agreements and promises contained in mail history, so no misunderstanding occurs. |
| I have sent email to you, but received no response | Check your spam filter on your email. Our response might be stuck there. Add us as a trusted sender. Is not our answer there within 12 hours, send your mail again to a technical fault may have occurred. |
Order Questions | Ask | Answer |
| | My Cart is empty even though I added products. Why? | We use session cookies to get a good functionality in our online store. We do not collect any information about you as a visitor. If cookies are disabled, the page will not function properly and you will not be able to shop. Click here to see how to enable cookies. |
| Can I mail in my order? | For security reasons, we take orders only through our online store. The payment methods we require that the customer completes the payment process by authorizing the payment. | |
| Can I call in my order? | Cited | |
| I have ordered but not received an order confirmation. What happened? | Order confirmation is sent out automatically when an order is executed correctly and completely. Check your spam filter on your mail, so our order confirmation is not stuck there. Is it not there, contact our customer service so we can watch on your order is fully implemented. | |
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Payment Questions
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Shipping & Delivery questions | Ask | Answer |
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Issues of Return, Exchange & Returns
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Questions about Mister Bling | Ask | Answer |
| | Is Mister Bling VAT and tax registration? | Mister Bling Ltd is VAT and tax registration in Sweden. Our VAT number is SE556844219703 |
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Other issues
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